We welcome comments, corrections and questions about the information published on PokiesBonusFinder. Whether you have noticed an outdated bonus condition, want to clarify something in a guide or have a general editorial enquiry, you can get in touch using the details below.
For editorial enquiries, website feedback, correction requests and privacy questions.
Telephone (example only)
(02) 5550 1846
Illustrative number reserved for fictional use in Australia. This is not an active support line; please contact us by email.
1. What You Can Contact Us About
We welcome feedback on our explanations of no-deposit bonuses, free chips, free spins, wagering requirements, bonus expiry dates and withdrawal restrictions. You may also contact us about inaccurate information, broken website functionality, editorial questions, commercial disclosures or the way information is handled on this site.
2. How to Send Useful Feedback
When sending an email, include the topic or page title, a brief description of your question and any relevant wording you would like us to review. If you are reporting outdated promotional terms, it helps to identify the operator or offer and explain what appears to have changed. Please avoid including passwords, bank details, identity documents or other sensitive information.
3. Questions About Casino Accounts and Payments
PokiesBonusFinder is an independent informational website, not a casino operator. We do not create player accounts, award bonus credit, approve identity checks, process deposits or withdrawals, or resolve individual account disputes. Questions about an existing casino account or a specific transaction need to be directed to the operator responsible for that service.
4. Privacy and Personal Information
Information you choose to include in an email may be used to read and respond to your enquiry, investigate reported content issues and maintain appropriate correspondence records. Do not send confidential financial information or copies of identity documents. Our Privacy Policy provides more detail about website data and information handling.
5. A Note for Australian Readers
Our editorial content uses Australian terminology and is intended for readers aged 18 and over. The inclusion of a casino or promotion in a guide does not establish that it is authorised to offer services in Australia or that an advertised bonus remains available. Gambling involves financial risk, and promotional credit is not guaranteed income.